Returns + Exchanges

 

Each Piece is Unique

Each piece at kaarigur is handcrafted and unique, and curated by us in limited quantities. Please note, all items are handmade, and no two items will look exactly the same. Most of our items are final sale; no return and no exchange.

If item is not specified as final sale and you are not completely satisfied with your kaarigur purchase, please return the package within 14 days to the address below.

Use the shipping carrier most convenient for you, and email us at info@kaarigur.com and we will provide you the return address and instructions.

Upon receipt of your return, we will issue a credit to your card used for the original transaction, for the cost of the item including taxes. If the item was a gift, or a purchase receipt is not available, we will not be able to return or exchange your item. Shipping fees are non-refundable.

If your item arrives damaged, we will work with you to replace it as quickly as possible. Email Customer Assistance at info@kaarigur.com. Please reference the order number found at the top of the order confirmation email.

If you have any questions about our return, exchange, or damage policies, please contact kaarigur Customer Assistance here between 8:00am and 4:30pm Eastern Standard Time (if no one is available, please leave a message with your name, order reference number, and your phone number and we will call back as soon as possible).